Episode 125:Empathy in the Workplace with Rob Volpe

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Rob Volpe, an award-winning author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time and CEO of Ignite 360 where he leads a team of insights, strategy, and creative professionals that serve the world’s leading brands across a range of industries like Facebook, Pepsi, Ulta Beauty, Hershey’s, Whole Foods, and Microsoft. 

As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur’s Leadership Network. He frequently speaks on the topic at conferences, corporations, colleges, podcasts, and with the media.  He is a Syracuse University’s S.I. Newhouse School of Public Communications graduate and lives in San Francisco with his husband and 3 cats.

In this episode, we discuss the following: 

  • The 5 Steps to Empathy

  • Misconceptions about empathy 

  • How to use empathy at work with colleagues or clients or in a job interview

  • Tips on how to use self-empathy when it comes to refreshing your career

Show notes: 

Get the book, Tell Me More About That, a silver award winner of the IBPA Benjamin Franklin Awards for Best Self-Help Book of 2022!  

Ignite 360

Follow him on LinkedIn

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Episode 126:How to Prepare and Get Ready for The Job Interview

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Episode 124:How to Stop Scarcity Thinking and Negative Thoughts about Work